Attributes of Different Contingent Factors
| System Development Attributes | Implementation Attributes | Organizational Aspects Attributes |
| User involvement41 45 46 | Communication (frequency, two way)18 41 44 45 46 | Organizational culture: |
| Redesign work practices46 | Training20 22 24 28 40 | Control and decision-making18 40 41 44 46 |
| Reconstruction of content/ format45 | Priorities chosen45 46 | Management support18 43 44 46 |
| Technical limitations44 45 | Technical support20 24 | Professional values18 4144 |
| User involvement45 | Collaboration/ communication41 | |
| Support and maintenance19 20 24 43 | ||
| Champions18 | ||
| Rewards41 |









