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JAMIA 2005;12:537-545 doi:10.1197/jamia.M1601
  • The Practice of Informatics
  • Application of Information Technology

PrimeAnswers: A Practical Interface for Answering Primary Care Questions

  1. Debra S Ketchell,
  2. Leilani St. Anna,
  3. David Kauff,
  4. Barak Gaster,
  5. Diane Timberlake
  1. Affiliations of the authors: Lane Medical Library and Knowledge Management Center, Stanford University Medical Center, Stanford, CA (DSK); Health Sciences Libraries (LSA), UW Physicians Network (DK), Departments of Medicine (BG) and Family Medicine (DT), University of Washington, Seattle, WA
  1. Correspondence and reprints: Debra S. Ketchell, ML, Stanford University Medical Center, Lane Medical Library, 300 Pasteur Drive, Room L109, Stanford, CA, 94305-5123; e-mail: <ketchell{at}stanford.edu>
  • Received 7 April 2004
  • Accepted 13 May 2005

Abstract

This paper describes an institutional approach taken to build a primary care reference portal. The objective for the site is to make access to and use of clinical reference faster and easier and to facilitate the use of evidence-based answers in daily practice. Reference objects were selected and metadata applied to a core set of sources. Metadata were used to search, sort, and filter results and to define deep-linked queries and structure the interface. User feedback resulted in an expansion in the scope of reference objects to meet the broad spectrum of information needs, including patient handouts and interactive risk management tools. Results of a user satisfaction survey suggest that a simple interface to customized content makes it faster and easier for primary care clinicians to find information during the clinic day and to improve care to their patients. The PrimeAnswers portal is a first step in creating a fast search of a customized set of reference objects to match a clinician's patient care questions in the clinic. The next step is developing methods to solve the problem of matching a clinician's question to a specific answer through precise retrieval from reference sources; however, lack of internal structure and Web service standards in most clinical reference sources is an unresolved problem.

Footnotes

  • Work done at Health Sciences Libraries, UW Physicians Network Clinics, Department of Family Medicine, Department of Medicine, Division of General Internal Medicine, University of Washington, Seattle, WA.

  • This work was supported by grant LM06758 from the National Library of Medicine. Special thanks to Stanley Florek, programmer, Debra Revere, evaluator, and Joanne Rich, content editor.

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