Table 6
User Satisfaction Survey Results, 2003
| Physicians at FMC, GIMC, UWPN | Residents at GIMC | |
| Survey Response Rate | 32% (35/108) | 40% (30/75) |
| Use PrimeAnswers (PA) (Q1) | 74% (26/35) | 57% (17/30) |
| Circle one (Q2) | ||
| Use PA 1–10 times per week | 73% (19/26) | 100% (17/17) |
| Use PA 11+ times per week | 27% (7/26) | 0 |
| Circle all that apply (Q3) | ||
| Use PA to answer a question before patient arrives | 38% (10/26) | 35% (6/17) |
| Use PA to answer a question while patient is in clinic | 87% (22/26) | 47% (8/17) |
| Use PA to answer a question after patient leaves | 69% (18/26) | 24% (4/17) |
| Use PA to answer a question outside of clinic | 46% (12/26) | 76% (13/17) |
| Circle one (Q4) | ||
| In clinic use PA mostbefore patient arrives | 12% (3/26) | 12% (2/17) |
| In clinic use PA mostwhile patient is in clinic | 62% (16/26) | 41% (7/17) |
| In clinic use PA mostafter patient leaves | 27% (7/26) | 18% (3/17) |
| Don't use PA in clinic | 35% (9/26) | 29% (5/17) |
| Ranking scale: very frequently, frequently, sometimes, rarely, never | Very frequently or frequently | Very frequently or frequently |
| Use PA to answer diagnostic or treatment questions related to a specific patient (Q5) | 50% (13/26) | 18% (3/17) |
| Use PA to provide patient education materials to a specific patient (Q6) | 27% (7/26) | 0 |
| Use PA for learning outside of patient care (Q7) | 15% (4/26) | 35% (6/17) |
| Ranking scale: very strongly agree, agree, neutral, disagree, strongly disagree | Strongly agree or agree | Strongly agree or agree |
| PA makes it easier to find answers during a clinic day (Q8) | 88% (23/26) | 76% (13/17) |
| PA makes it faster to find answers during a clinic day (Q9) | 87% (22/26) | 76% (13/17) |
| PA increases the frequency that he/she looks for patient care information (Q10) | 62% (16/26) | 71% (12/17) |
| PA changes the way that I look for patient-care information (Q11) | 77% (20/26) | 71% (12/17) |
| PA has provided information that improves the care he/she gives to his/her patients (Q12) | 88% (23/26) | 88% (15/17) |
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FMC = Family Medicine Clinic; GIMC = General Internal Medicine Clinic; UWPN = University of Washington Physicians Network.
