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J Am Med Inform Assoc 14:798-806 doi:10.1197/jamia.M2302
  • Original Investigation

Patient Web Services Integrated with a Shared Medical Record: Patient Use and Satisfaction

Table 4

MyGroupHealth Patient Satisfaction Survey

n Very Satisfied % p Value* Satisfied or Very Satisfied % p Value*
MyGroupHealth overall 896 48 Comparison 94 Comparison
Individual Services
    Medication Refills 767 81 <0.001 96 0.09
    Secure Messaging 709 65 <0.001 93 0.08
    Test Results 741 55 0.04 86 <0.001
    Appointments 533 52 0.23 79 <0.001
    Healthwise® 684 38 <0.001 80 <0.001
    Provider Directory 606 35 <0.001 74 <0.001

  • ↵* p Value for the McNemar test of equal proportions comparing satisfaction of patients with individual MyGroupHealth services to satisfaction with MyGroupHealth overall.

This Article

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