Time for a Diabetes Nurse Manager to Identify whether a Letter Reminder Should Be Sent
| With RPM | ||||
| Without RPM | Cycle 1 | Cycle 2 | ||
| Process rate (patients/h) | 10 to 30 | 180 | 300 | |
| Total number of patients reviewed | 200 patients | 220 patients | 73 patients | |
| Number of patients identified for letter | Variable | 38 patients | 48 patients | |
| Total time for task completion | 1.5 months for two nurses working 0.5 days per week | 73 min with one nurse | 15 min with one nurse | |









