Table 4
Communication Modalities Used in All Three Clinics
| Communication Modality | Used By |
| Type: Synchronous | |
| Face-to-face conversation | All subjects |
| Telephone | Admin ↔ Provider * |
| Provider ↔ Provider | |
| Patient ↔ Provider | |
| Type: Asynchronous with notification of receipt | |
| Patient portal messages | Patient ↔ Provider |
| StarPanel Message Basket | Admin ↔ Provider |
| Provider ↔ Provider | |
| Nurse ↔ Provider | |
| Type: Asynchronous without notification of receipt | |
| Admin ↔ Provider | |
| Provider ↔ Provider | |
| Nurse ↔ Provider | |
| Patient ↔ Provider | |
| Fax | External provider ↔ Provider |
| Pager | Admin ↔ Provider |
| Nurse ↔ Provider | |
| Paper forms | Admin ↔ Provider |
| Provider ↔ Provider | |
| Nurse ↔ Provider | |
| Voicemail | Admin ↔ Provider |
| Provider ↔ Provider | |
| Patient ↔ Provider | |
-
↵* Provider: Physician or Nurse Practitioner.
