Mapping of Proven Concepts from Three Generations along Three Dimensions
| Dimension | Generation 1 | Generation 2 | Generation 3 |
| Workflow | Source data capture | Distributed knowledge | |
| Role-specific displays | Distributed work process | ||
| Decision support | |||
| Engage customer directly | |||
| Structure | Multi-use data models | Interchange standards | Mark-up languages |
| Metadata tables | Standard data | Object request broker architecture | |
| Attribute-value data structures | Information architecture | ||
| Componentized software | |||
| Extraction | Relationship among data | ||
| Approximation of structured data | |||
| Machine learning | |||
| Data filters |









