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J Am Med Inform Assoc 9:217-222 doi:10.1197/jamia.M1009
  • Focus on Extending Clinical Communication

Real-time Notification of Laboratory Data Requested by Users through Alphanumeric Pagers

Table 1

User Satisfaction Scores

Response Score
1 2 3 4 Mean Score
Best Worst
Reliability 27 (57%) 18 (38%) 2 (4%) 0 (0%) 1.48
Ease of use 37 (79%) 9 (19%) 1 (2%) 0 (0%) 1.23
Helpfulness 42 (89%) 4 (9%) 1 (2%) 0 (0%) 1.13

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